Cancellation policy

Cancellation & Refund Policy

At Hitch & Haul Co., we understand that plans can change.

• PLEASE cancel at least 24 hours before your rental.

• If you cancel less than 24 hours before your rental, a cancellation fee of 50% of the first day’s rental rate applies. Any remaining booked rental days will not be charge or will be refunded

• No-shows or cancellations at or after the rental start time: A cancellation fee equal to one day’s rental rate applies. Charges paid for additional unused days will be refunded.

• Rescheduling: Request changes at least 24 hours before your rental start time. New dates are subject to availability.

• Early returns: No refunds are provided for unused rental time.

• Cancellations by Hitch & Haul Co.: If we must cancel your reservation, you will receive a full refund.

To cancel or request a change, call or text 813-708-5696. The time your message is received determines which cancellation terms apply.

Refunds will be issued to the original payment method. Processing times vary by payment provider.